Who We Are

Spry has been in business since 2005 under the current owner, Jeff Williams. It was previously known as FF&S, which has been in business since 1986. Spry is headquartered in the heart of Indiana at 3019 Enterprise Drive, Anderson, IN 46013. We also have offices in Colorado, West Virginia, Texas, and North Carolina.

We travel worldwide for inspiration, and we serve customers across the US. Spry has three core competencies: Creative Services, Print & Promotion, and Streamlined Operations.

We currently serve over 350 active clients, and roughly 80% of those clients are financial institutions. We work with these companies in various ways between our core competencies.

We build businesses to inspire personal growth and deliver professional results.

Meet Our Leadership Team

Jeff Williams

CEO

Jeff's Bio

Jeff is a serial entrepreneur who started his career by building meaningful customer relationships. Jeff’s unique ability to see business opportunity combined with a tireless pursuit of excellence has resulted in the birth of Spry, as well as several companies with local, national and international reach. A “wild child” tempered by solid, responsible business practices and the desire to nurture long-term relationships, Jeff prides himself in delivering creativity, exceptional customer service and the results that all businesses strive for.

Derek Gillam

Chief People Officer

Derek's Bio

As the Chief People Officer, Derek oversees all aspects of human resources and talent management, with a focus on aligning the company’s people strategy with its overall business objectives. His key areas of responsibility include strategic leadership, talent acquisition and management, organizational development, employee relations and culture. Through these efforts, he helps cultivate a high-performing, engaged workforce that drives Spry’s long-term success.

Eric Douglass

Chief Strategy Officer

Eric's Bio

Eric serves as the Chief Strategy Officer at Spry, where they returned in July 2024 after previously contributing to the company from 2016 to 2018 in diverse roles, including client onboarding and website setups. Before rejoining Spry, he held leadership roles at a manufacturing company as Director of Sales Operations and Systems & I.T. Manager. A 2016 graduate of Olivet Nazarene University with a degree in Finance and Economics. He is married to Robin, with a 2-year-old daughter, Georgia.

Dana Gehrig

Chief Operating Officer

Dana's Bio

Dana is an ardent advocate for operational efficiency and enhancing the customer journey. With an impressive tenure of more than 15 years at Spry, she has steered her team of two Customer Experience Managers (CXMs) to oversee a dynamic department of 12 CXMs. Dana’s commitment to excellence is underscored by her attentive approach to understanding our clients’ unique requirements and devising optimal solutions. When it comes to surpassing expectations, you can rely on Dana and her dedicated team to deliver an exceptional client experience that sets the bar high.

Tom Naughton

Chief Financial Officer

Tom's Bio

Tom leads the financial strategy, planning, and analysis to support Spry’s strategic decision-making. He also oversees tax compliance and serves as a key member of the leadership team. Tom began his career in public accounting when he discovered a strong preference for the dynamic, entrepreneurial environment of smaller private companies, where he has focused his career ever since. Outside of work, Tom is married with three junior-high-aged children, and much of his free time is spent supporting their school and sports activities. He looks forward to one day revisiting his earlier hobbies as a private pilot and recreational musician.

Jeff Dykstra

Chief Revenue Officer

Jeff's Bio

Jeff brings with him 17 years of sales and marketing experience from his previous leadership roles driving growth, customer engagement, and strategic partnerships. He is passionate about building scalable revenue strategies that align cross-functional teams, optimize performance, and deliver long-term value. Outside of work, he and his wife have been married for 18 years and are the proud parents of two amazing kids—Evelyn and Caleb —who keep life full of fun and perspective.

Our Core Values

High Character

We seek to amplify what’s good in each other and in our clients striving for excellence in everything we do. We do what is right, not what is easy or popular.

Strong Work Ethic

We choose to be a humble, hard-working team because of what our work makes possible, and because of what dedication to our clients means.

Developing Leaders

We invest in our people because growing their ability to inspire excellence in themselves and others makes the world a better place.

Positive Thinking

We embrace the affirmative in our thoughts, feelings, actions, reactions and speech. Attitude is a choice. Kindness is a choice. We work hard to choose wisely.

Work with the Best, Win with the Best

We surround ourselves with excellence – teammates, clients, and partners who challenge us to rise higher. By choosing to work with the best, we sharpen our skills, strengthen our results, and celebrate shared success. Winning isn’t just an outcome; it’s a reflection of the company we keep and the standards we set.

What We Believe

Unparalleled Service

We believe in bringing unparalleled service to our customers and their businesses. Our customers have hard jobs, with plenty of pressure. We help them keep things running smoothly, adapting to their business processes, providing versatile solutions to their needs and bringing a transparency to what we do so they know that our best is helping them be their best.

Steadfast Commitment

We believe that service goes hand-in-hand with commitment to our customers. Our customers rely on us not only to help them save money but also to help them save time. They can see our commitment to their success in our passion for what we do as well as our follow-through and caring support. They know we’re in it with them, alongside them every step of the way.

Strong Relationships

We believe that business relationships are ineffective without strong human relationships. Our customers don’t need another vendor. They need a partner. And, to us, that translates not only to dependability but also to the kind of personal relationship that opens the way for honesty and true caring. You can’t be a partner if you don’t know not only your customers’ businesses but also your customers — the people who make those businesses go.

Community Support

We believe that healthy businesses help create strong communities. This is a very personal, deeply-felt value for us. We are very consciously building upon a legacy started more than 30 years ago, and we know that helps build strong communities. We support the communities we serve through volunteering and through helping businesses build their own legacies for their own communities to benefit from.

Awards & Associations

What Our Clients Are Saying